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User Roles

Tutorog is a multi-sided learning platform where different users interact with the platform according to their responsibilities. Each role has a distinct purpose and access level.

The core principle is:

Users manage their responsibilities, while Tutorog connects the different participants in the learning ecosystem.

1. Platform Administrator​

Manages the Tutorog platform itself.

Key responsibilities:

  • Manage organizations and platform users.
  • Manage categories and subjects.
  • Moderate content.
  • Handle reports and disputes.
  • Monitor platform activity and health.
  • Manage platform-level policies and settings.

Scope: Entire Tutorog platform.

2. Organization / Institute Owner​

Manages an individual organization and its day-to-day operations.

Key responsibilities:

  • Create and manage the organization's public profile.
  • Manage tutors/trainers.
  • Create courses and batches.
  • Manage student enrollments.
  • Track attendance and fees.
  • Share learning materials.
  • Communicate with students and parents.
  • View organization reports.
  • Manage the organization's reputation.

Scope: Their organization and its associated data.

3. Tutor / Trainer​

Delivers learning or training to students within an organization.

Key responsibilities:

  • View assigned courses and batches.
  • View assigned students.
  • Take attendance.
  • Share learning material.
  • Create assignments.
  • Track student progress.
  • Provide feedback.
  • Communicate with students and parents where permitted.

Scope: Assigned courses, batches, and students.

4. Parent / Guardian​

Uses Tutorog to manage and support one or more children.

Key responsibilities:

  • Manage one or more Student profiles.
  • Discover organizations and courses.
  • Enroll children.
  • View schedules.
  • Track attendance and progress.
  • View fees and payment status.
  • Receive announcements.
  • Communicate with organizations and tutors.

Scope: Their own account and the Student profiles they are authorized to manage.

5. Student​

Is the learner within Tutorog.

Key responsibilities:

  • Maintain their learning profile.
  • View enrolled courses and batches.
  • View schedules.
  • Access learning material.
  • Submit assignments.
  • View attendance.
  • Track progress and feedback.
  • Receive notifications.
  • Eventually participate in the broader Tutorog community.

Scope: Their own learning data and enrolled learning activities.

6. Visitor / Prospective Student​

A person exploring Tutorog who has not yet enrolled in an organization.

Key activities:

  • Discover organizations.
  • Browse courses.
  • Compare options.
  • View organization profiles.
  • Read reviews and ratings.
  • Contact organizations.
  • Request or begin enrollment.

Scope: Publicly available Tutorog information.

Role Relationship​

The roles work together as an ecosystem:

                    TUTOROG
                       │
              Platform Administrator
                       │
        ┌──────────────┴──────────────┐
        │                             │
  Organizations                 Discovery
        │                             │
 Organization Owner          Visitor / Prospective
        │
   ┌────┴────┐
   │         │
Tutors    Students
   │         │
   │      Parent / Guardian
   │         │
   └────┬────┘
        │
   Learning Experience

Important distinction​

A User account represents authentication and access to Tutorog, while a role determines what that user is allowed to do.

A user may also have relationships with multiple entities. For example, a parent can manage multiple Student profiles, while a tutor can work with multiple batches within an organization.

This separation allows Tutorog to support different account and relationship models without making the Student, Parent, Tutor, or Organization Owner the same underlying entity.